Article:ResCare Home Care Rest Assured Technology, Telecare System

Remote Monitoring & Support

Rest Assured® is a member of the ResCare family of companies.

Our remote monitoring and support service provides clients and their families with a care option that maximizes client privacy and independence while enhancing home security and safety.

Based on your specific needs, a remote service arrangement can be used either as an alternative to in-home care or to provide supplemental support. Remote services are available 24 hours a day, 7 days a week, every day of the year.

A state-of-the-art, Web-based Telecare system from Rest Assured®, a ResCare company, makes our innovative remote service possible. Rest Assured® installs a workstation with a broadband Internet connection as well as cameras and sensing devices in the client’s home to enable real-time monitoring and two-way communication. Once the client’s system is in place, we can provide a full range of services.

Family Support

Our Family Support service enables visual and two-way audio communication between the client’s home and the residence or workplace of a family member or loved one. From any PC connected to the Internet, the family member or loved one can see what’s happening in the home, talk to the client or on-site staff, and see any alerts activated by the home’s sensors.

Drop-in Support

Our Drop-in Support service includes Family Support and more. Using our Web-based Telecare system, staff members at the Rest Assured® response center will drop in on the client at designated times to make sure all is well or to ensure that the client is taking medication as scheduled or attending to other individual needs.

Our Tele-caregivers can also check the home for smoke, carbon monoxide, temperature changes, window and door intrusions, or unusual movement. A minimum of three drop-in visits will be scheduled per day. In the event of any out-of-the-ordinary occurrence or emergency, our Tele-caregivers will notify local emergency services, family members, ResCare HomeCare staff, or another designated contact.

Active Support

When Drop-in Support from our remote Tele-caregivers isn’t enough, Rest Assured® can provide continuous remote support for a minimum of four hours per day. Clients selecting our Active Support service will also receive Family Support, enabling two-way communication between the client’s home and the home or workplace of a family member or loved one.

Emergency Support

Emergency Support can be added to Family Support or Drop-in Support services, or can be used to supplement our Active Support service (available for a minimum of four hours per day) during hours for which that service isn’t scheduled.

In the event of an emergency – including smoke in the home, the presence of carbon monoxide, a significant change in temperature, window or door intrusions, or unusual movement or lack of movement – sensors in the home will alert Tele-caregivers at the Rest Assured® center to respond. They will then notify local emergency services, family members, ResCare HomeCare staff, or another designated contact as instructed and appropriate.

When combined with our Active Support service, Emergency Support offers exceptional peace of mind and a cost-effective alternative to 24-hour in-home care or care in a long-term facility.

For more information, please complete the our Request for Information form.

REQUEST FOR INFORMATION

*Required Fields

Name:*

Phone:*

Your E-mail:*

Preferred Method of Contact:*

E-mail Phone

Street Address:

City:

State:

Zip:

Request is for:

I am requesting information for:*

Please Provide Additional Information About the Services Needed:*

Rescare Care Rest Assured Home Monitoring

DISCLAIMER: Links to other websites or references to products, services or publications do not imply the endorsement or approval of such websites, products, services or publications by Elder Options of Texas. The determination of the need for senior care services and the choice of a facility is an extremely important decision. Please make your own independent investigation.